Whether your business is large or small, our automated, customizable messaging and online booking can help you reduce no-shows and increase revenue. Set more than one type of reminder per appointment to reach clients in different ways and at different times.
You have complete control over when your messages are sent. The messages can be sent relative to the appointment or at a specific time. You can also tell Apptoto which days of the week to send messages and which days to avoid.
Customize the reminder message content and client confirmation prompt (if you select a prompt). The message can contain information pulled directly from the appointment. You can use mail-merge like fields to include information specific to each appointment.
“Online Booking” allows your clients to book online through your own website or a customized url.
SMS and Email reminders can contain a link to that participant’s Appointment Page where additional information about your location, company, and the appointment can be found. The content is completely configurable and can be tailored to each participant of the appointment or event.
Each message can be configured to only be sent if certain conditions are met. An example use of this feature is sending different messages for different types of appointments.
Easily respond to your clients from our website or directly from our real-time email notifications. Your clients will love that there is an actual person on the other end of the messages they receive from you!
Voice messages are sent from your phone number. SMS messages can be also be sent from your number in certain countries. In the US, you can choose a number in you area code to send Voice and SMS messages from.
Choose from a text-to-speech engine, record your own voice, or upload a pre-recorded mp3 file. Professional voice recordings are also available.
You can create multiple “Message Templates” that are triggered based off of the content of the appointment. One common use of this is to send reminders in Spanish to Spanish speaking clients.
If the client clicks “Add to calendar”, you have control over the suggested content for the event. This allows you to include additional information directly in the client’s calendar as well.
Automatically respond and take action when your clients reply to messages. For example, you can respond with a custom thank you message when clients confirm, or send a notification to a staff member when clients respond with certain responses.
For details see our user guide.
“One Time Messages” can be sent to one or more clients/patients easily. This allows you to easily message all of your clients on a particular day at once. For example, you can send a message to all of your clients saying you need to reschedule their appointments.
You or anyone on your staff can be notified the instant a client responds with a confirmation, cancellation, reschedule request or with any additional information. Replies to the real-time notifications are sent back to your client or patient immediately!
HIPAA Compliance is available for some subscription plans, and includes:
STARTER
2 Calendars
4 Online Booking Pages
200 Appointments/mo
SMS & Email & Voice Calls *
Automated Messages
Online Booking
One Time Messages
Reserved Number
2-Way Conversations
Auto Replies & Actions
Additional Logins
Email Support
Phone Support
Guaranteed 48 hr response time
PLUS
4 Calendars
8 Online Booking Pages
400 Appointments/mo
SMS & Email & Voice Calls
Automated Messages
Online Booking
One Time Messages
Reserved Number
2-Way Conversations
Auto Replies & Actions
Additional Logins
Email Support
Phone Support
Guaranteed 48 hr response tim
PROFESSIONAL
8 Calendars
16 Online Booking Pages
800 Appointments/mo
SMS & Email & Voice Calls *
Automated Messages
Online Booking
One Time Messages
Reserved Number
2-Way Conversations
Auto Replies & Actions
Additional Logins
User Management
HIPAA Compliance
available
Email Support
Phone Support
Guaranteed 24 hr response tim
GROUP
16 Calendars
32 Online Booking Pages
1600 Appointments/mo
SMS & Email & Voice Calls *
Automated Messages
Online Booking
One Time Messages
Reserved Number
2-Way Conversations
Auto Replies & Actions
Additional Logins
User Management
HIPAA Compliance w/ Business Associates Agreement
Email Support
Phone Support
Guaranteed 24 hr response time
GROUP 3200
32 Calendars
64 Online Booking Pages
3200 Appointments/mo
All Features in Group Plan
$649 per month (billed annually)
GROUP 6400
64 Calendars
128 Online Booking Pages
6400 Appointments/mo
All Features in Group Plan
We can tailor larger plans to suit your needs!
Need > 6400 appointments?
Need > 64 calendars?
Need White-glove Onboarding?
Need HIPAA Compliance?
Need Guaranteed 4 hr response time?
Call us at 888-552-8433 ext 1
All plans are available at a monthly rate!
Annual Billing is shown with a 10% discount
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