SMS, Voice & Email Appointment Reminders

Take Control of Your Appointments & Schedule

Reminders by Email, SMS, or Voice

Whether your business is large or small, our automated,  customizable messaging and online booking can help you reduce no-shows  and increase revenue.  

Set more than one type of reminder per appointment to reach clients in different ways and at different times.

Custom Message Timing

You have complete control over when your messages are sent. The messages  can be sent relative to the appointment or at a specific time. You can  also tell Apptoto which days of the week to send messages and which days  to avoid.

Custom Message Content

Customize the reminder message content and client confirmation prompt  (if you select a prompt). The message can contain information pulled  directly from the appointment. You can use mail-merge like fields to include information specific to each appointment.

More Features

Online Booking

“Online Booking” allows your clients to book online through your own website or a customized url.

Appointment Page

SMS and Email reminders can contain a link to that participant’s  Appointment Page where additional information about your location,  company, and the appointment can be found. The content is completely  configurable and can be tailored to each participant of the appointment  or event.

Conditional Messages

Each message can be configured to only be sent if certain conditions are  met. An example use of this feature is sending different messages for  different types of appointments.

Two Way Conversations

Easily respond to your clients from our website or directly from  our real-time email notifications. Your clients will love that there is  an actual person on the other end of the messages they receive from  you!

Caller ID

Voice messages are sent from your phone number. SMS messages can be also  be sent from your number in certain countries. In the US, you can  choose a number in you area code to send Voice and SMS messages from.

Personalized Voice Reminders

Choose from a text-to-speech engine, record your own voice, or upload a  pre-recorded mp3 file. Professional voice recordings are also available.

Multilangual & Templates

You can create multiple “Message Templates” that are triggered based off  of the content of the appointment. One common use of this is to send  reminders in Spanish to Spanish speaking clients. 

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Add to Clients Calendar

If the client clicks “Add to calendar”, you have control over the  suggested content for the event. This allows you to include additional  information directly in the client’s calendar as well.

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Auto Replies & Actions

Automatically respond and take action when your clients reply to  messages. For example, you can respond with a custom thank you message  when clients confirm, or send a notification to a staff member when  clients respond with certain responses.
For details see our user guide.

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Send One Time Messages

“One Time Messages” can be sent to one or more clients/patients easily.  This allows you to easily message all of your clients on a particular  day at once. For example, you can send a message to all of your clients  saying you need to reschedule their appointments. 

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HIPAA Compliance Program

HIPAA Compliance is available for some subscription plans, and includes:

  • Account stored and run on HITRUST Certified servers for HIPAA Compliance (provided by Firehost)
  • All sensitive “at rest” data encrypted
  • All sensitive “in transit” data encrypted (this does not include SMS and Email messages sent)
  • Logging disabled on server
  • SSL used for all communication
  • Account disabled after 6 failed attempts
  • Courtesy compliance review of message content
  • Signed Business Associates Agreement (Group plan and higher)

Real Time Notifications

You or anyone on your staff can be notified the instant a client  responds with a confirmation, cancellation, reschedule request or with  any additional information. Replies to the real-time notifications are  sent back to your client or patient immediately!

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Pricing

$29 per month (billed annually)

  STARTER

  • 2 Calendars
  • 4 Online Booking Pages
  • 200 Appointments/mo
  • SMS & Email & Voice Calls *
  • Automated Messages
  • Online Booking
  • One Time Messages
  • Reserved Number
  • 2-Way Conversations
  • Auto Replies & Actions
  • Additional Logins
  • Email Support
  • Phone Support
  • Guaranteed 48 hr response time

$54 per month (billed annually) PLUS

  PLUS

  • 4 Calendars
  • 8 Online Booking Pages
  • 400 Appointments/mo
  • SMS & Email & Voice Calls
  • Automated Messages
  • Online Booking
  • One Time Messages
  • Reserved Number
  • 2-Way Conversations
  • Auto Replies & Actions
  • Additional Logins
  • Email Support
  • Phone Support
  • Guaranteed 48 hr response time

$99 per month (billed annually)

 PROFESSIONAL

  • 8 Calendars
  • 16 Online Booking Pages
  • 800 Appointments/mo
  • SMS & Email & Voice Calls *
  • Automated Messages
  • Online Booking
  • One Time Messages
  • Reserved Number
  • 2-Way Conversations
  • Auto Replies & Actions
  • Additional Logins
  • User Management
  • HIPAA Compliance
    available 
  • Email Support
  • Phone Support
  • Guaranteed 24 hr response time

$189 per month (billed annually)

 GROUP

  • 16 Calendars
  • 32 Online Booking Pages
  • 1600 Appointments/mo
  • SMS & Email & Voice Calls *
  • Automated Messages
  • Online Booking
  • One Time Messages
  • Reserved Number
  • 2-Way Conversations
  • Auto Replies & Actions
  • Additional Logins
  • User Management
  • HIPAA Compliance w/ Business Associates Agreement
  • Email Support
  • Phone Support
  • Guaranteed 24 hr response time

$349 per month (billed annually)

 GROUP 3200

  • 32 Calendars
  • 64 Online Booking Pages
  • 3200 Appointments/mo
  • All Features in Group Plan

$649 per month (billed annually)

 GROUP 6400

  • 64 Calendars
  • 128 Online Booking Pages
  • 6400 Appointments/mo
  • All Features in Group Plan

Display their FAQs

We can tailor larger plans to suit your needs!   

  • Need > 6400 appointments?
  • Need > 64  calendars?
  • Need White-glove Onboarding?
  • Need HIPAA Compliance?
  • Need Guaranteed 4 hr response time?
  • Call us at 888-552-8433 ext 1

All plans are available at a monthly rate!

Annual Billing is shown with a 10% discount

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15 Day Free Trial

Schedule an Appointment with an Expert!

SalesDrive.com LLC

550 2nd St, Idaho Falls, Idaho 83401, United States

888-552-8433

Hours

Mon

9:00 am – 5:00 pm

Tue

9:00 am – 5:00 pm

Wed

9:00 am – 5:00 pm

Thu

9:00 am – 5:00 pm

Fri

9:00 am – 5:00 pm

Sat

Closed

Sun

Closed